Consumers using TICO-registered travel agencies can expect what type of services?

When consumers use TICO-registered travel agencies, they can expect consumer protection and regulated services. TICO, which stands for the Travel Industry Council of Ontario, is the regulatory body that oversees the travel industry in Ontario. Its primary mission is to promote and ensure a high standard of service within the travel sector.

Travel agencies that are registered with TICO are required to comply with specific regulations and standards, which include protecting consumers’ funds through a compensation fund. This fund is designed to offer financial security in case a travel agency goes out of business or does not fulfill its obligations. Additionally, TICO provides resources and avenues for dispute resolution, ensuring that consumers have support in dealing with any issues that may arise during their travel planning or experiences.

The presence of these regulations and the commitment to consumer rights ensure that customers have a level of security and reliability when dealing with TICO-registered agencies, reinforcing trust and accountability in the travel experience.