How are travel complaints typically submitted to TICO?

Travel complaints are typically submitted to TICO in writing or through TICO's official website because these methods provide a formal and documented approach for lodging a complaint. Submitting a complaint in writing ensures that all details are recorded clearly, which is essential for the investigation process. The official website may also offer specific forms and guidelines that can help consumers articulate their concerns more effectively.

Using written channels is important for maintaining an official record of the complaint, which can aid in transparency and accountability. Additionally, the TICO website likely includes resources and information to guide consumers through the complaint process, ensuring that they have all the necessary information and support.

Other methods, such as phone calls or face-to-face meetings, may not systematically capture the details of the complaint in the same structured manner, and social media channels, while useful for general inquiries or feedback, are not typically designated channels for formal complaints to be addressed.