If a consumer from outside Ontario purchases travel through an Ontario agency, are they protected by the Ontario Compensation Fund?

Consumers purchasing travel services from an Ontario agency, regardless of their location, are covered by the Ontario Compensation Fund. This protection is part of the regulatory framework established to offer security and assurance to all consumers when they engage with travel agents based in Ontario.

The Ontario Compensation Fund is designed to safeguard the funds of consumers in situations where a travel agency may become insolvent or otherwise unable to fulfill travel arrangements. It reflects the province’s commitment to protecting consumers and ensures that those who make travel arrangements through Ontario-based agencies are entitled to compensation should any issues arise.

The other options highlight specific conditions that do not affect the broad applicability of the Compensation Fund. The fund's protection is not contingent on the consumer’s location or specific types of services booked; it applies universally to all consumers engaging with registered Ontario travel agencies.