In the Travel Industry Act, 2002, what does the term "representation" mean?

In the Travel Industry Act, 2002, the term "representation" encompasses a broad range of communication methods, which includes oral, print, and electronic formats. This comprehensive definition is designed to ensure that any information conveyed about travel products or services is captured under the term representation, regardless of the medium used.

This wide scope is important as it reflects the diverse ways in which information is shared in the travel industry today. By including various forms of presentation, the act helps maintain transparency and accuracy in the marketing of travel services, protecting consumers from misleading information. This aligns with the objectives of the Travel Industry Council of Ontario to ensure high standards of professional conduct and consumer protection within the industry.

The focus on inclusivity in the definition is crucial, considering the rapid evolution of communication technologies and the growing reliance on digital formats for information dissemination.