What document must agents provide to clients when booking travel services?

Providing a written confirmation when booking travel services is essential for several reasons. Firstly, it offers a formal record of the services agreed upon, including details such as dates, prices, and specific arrangements, which protects both the client and the agent. This document serves as proof of the transaction and can be referenced in case of disputes or misunderstandings regarding the itinerary or services provided.

In the travel industry, written confirmations also enhance professionalism and build trust between agents and their clients. Clients are more likely to feel secure when they receive documented evidence of their travel plans. Moreover, written confirmations can include important terms and conditions, cancellation policies, and other relevant information, ensuring that clients are fully informed about their bookings.

Oral agreements lack the reliability of written confirmations since they can lead to misinterpretations and inconsistencies, making it difficult to resolve any issues that may arise later. Travel brochures and insurance policies, while useful in their contexts, do not serve the same critical function of confirming specific booking details and thus do not meet the requirement needed in this scenario.