What is a responsibility of registered travel agencies regarding consumer information?

Registered travel agencies have a responsibility to ensure consumers are aware of their rights and obligations. This is crucial because informed consumers can make better decisions regarding their travel plans, understand the terms and conditions of their bookings, and know what recourse they have in situations such as cancellations or disputes.

Being educated about their rights enables consumers to navigate the travel landscape more effectively, especially in instances where they might encounter issues during their travels. By providing this information, travel agencies not only foster trust and transparency with their clientele but also help to uphold the standards and regulations that govern the industry, including those set forth by regulatory bodies.

In contrast to this responsibility, maintaining customer transaction confidentiality is an essential practice, yet it does not inherently educate the consumer about their rights and obligations. Continuously updating consumers about travel promotions is beneficial for marketing but does not establish essential consumer rights knowledge. Sharing consumer details with third-party vendors goes against privacy regulations and consumer trust, highlighting why it is not a responsibility of reputable travel agencies.