What is the primary purpose of the Travel Industry Council of Ontario (TICO)?

The primary purpose of the Travel Industry Council of Ontario (TICO) is to regulate the travel industry within Ontario and protect consumers. This regulatory body ensures that travel agencies and travel wholesalers operate according to established standards and regulations, fostering a safe and trustworthy environment for consumers engaging in travel-related activities. By overseeing licensing, providing consumer education, and managing financial protection mechanisms, TICO aims to enhance consumer confidence in travel purchases and address any potential grievances.

The emphasis on consumer protection highlights TICO's role in safeguarding travelers from potential fraud or misrepresentation by businesses within the industry. This responsibility includes preventing unethical practices and ensuring that all licensed travel service providers adhere to the laws governing their operations. This regulatory framework is essential in maintaining industry integrity and supporting a positive travel experience for consumers in Ontario.