What is the timeframe for making a standard claim to the Board?

The timeframe for making a standard claim to the Board is six months from the date of the failure. This period is set to ensure that consumers have a reasonable amount of time to gather necessary information and submit their claims. By establishing this timeframe, the Board aims to strike a balance between giving consumers adequate time to address any issues arising from travel disruptions and maintaining efficient operations for processing claims.

This six-month window also encourages prompt reporting, allowing the Board to address claims while the relevant details are still fresh, which can aid in the investigation and resolution process. It's important for consumers to be aware of this timeframe to avoid missing the opportunity to claim reimbursements for their lost funds in case a travel service provider fails.