What must a written representation contain?

Prepare for the Travel Industry Council of Ontario Exam. Understand essential travel regulations and procedures with flashcards and multiple-choice questions. Each question offers insights and explanations to help you excel!

A written representation in the travel industry is a document that outlines important information related to the travel services being offered. This representation is essential for transparency and consumer protection, helping customers make informed decisions regarding their travel plans.

In this context, the correct answer indicates that the written representation must include the registrant's business name and the cancellation terms. This inclusion is vital because:

  • The registrant's business name helps consumers identify who they are doing business with, contributing to accountability and trust. A clear identification of the business ensures that clients can reach out for assistance or make inquiries if needed.

  • Cancellation terms are equally important as they inform travelers of their rights and obligations should they need to change their plans. Knowing the cancellation policies helps travelers understand any potential financial implications, such as penalties or refunds, in case of unforeseen circumstances.

Overall, including both the business name and the cancellation terms ensures that the representation is comprehensive and protects the interests of consumers in the travel industry.

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