What type of training does TICO require travel agents to complete?

TICO, the Travel Industry Council of Ontario, mandates that travel agents complete a prescribed training program or course as part of their foundational requirements. This requirement ensures that agents possess the necessary knowledge and skills to operate effectively in the travel industry and understand the relevant regulations, consumer protection laws, and ethical considerations involved in the profession. The prescribed training provides structured learning designed to equip agents with essential competencies that contribute to their success and the safety and satisfaction of consumers.

While mentorship programs, college degrees, and online webinars can be beneficial and may enhance an agent's knowledge, they are not required by TICO. The focus on a standardized training program allows for a consistent level of training across all agents, ensuring that they are adequately prepared to serve clients and comply with industry standards.