What type of training is mandated for travel agents under TICO regulations?

The correct response emphasizes that travel agents are required to undergo regular training and updates on TICO (Travel Industry Council of Ontario) requirements. This is crucial because TICO is responsible for regulating the travel agency industry in Ontario and ensuring that agents are well-informed about relevant laws, regulations, and best practices. Ongoing training ensures that agents stay compliant with consumer protection measures, licensing requirements, and industry standards, which ultimately helps maintain a high level of professionalism and trust among consumers.

Regular training and updates enable travel agents to provide accurate information to clients, adhere to ethical practices, and effectively handle any changes in the regulatory landscape, thereby fostering a safe and secure travel environment for consumers. This requirement not only enhances the knowledge and skills of travel agents but also reinforces the credibility and reliability of the travel industry as a whole.